Know why it turns around
Match the reversal point to what the sensors, opener and door are doing.
A door that reverses before reaching the floor can leave your garage open when you need it shut. Tell our local team what the door is doing so we can discuss the right next step.
Tell us whether the door reverses immediately or at the bottom. Call (203) 895-3017 to discuss repair.
Tell us about the work you need. The team can discuss the next step with you.
Nearly 10 yearsHands-on experience
Licensed & insuredProfessional local service
Monroe showroomCompare full-size doors
Financing availableAsk about installation options
You press close, watch it descend and then see it reverse before the floor. The garage stays open when you need to leave it.
It might be a sensor issue, but the same behavior can appear when the closing path has resistance. Bypassing a control or retrying until it works does not resolve the cause.
Describe exactly when the reversal happens so the team can inspect both the safety system and the moving door.
Match the reversal point to what the sensors, opener and door are doing.
The repair should address the cause without bypassing a protective feature.
Aim for consistent travel from the open position to the floor.
After an approved repair, confirm that the normal controls complete the cycle.
A door that turns back near the floor needs more than a remote check.
The sensors need to be assessed when the opener refuses to complete closing.
Call for repairA bind or obstruction along the path can change how the opener responds.
Call for repairThe point where the door reaches the bottom can help identify what happens at reversal.
Call for repairThe motor and controls should be checked with the door attached and moving.
Call for repairTell us whether it turns back immediately or near the floor.
The team reviews sensors, door movement and opener response together.
Review the estimate, approve the work and test the full close afterward.


Alvaro’s is based in Monroe and serves Stratford. The useful first detail is where the door reverses; the showroom is there if you later want to compare replacement doors.
Share your address when you call so the team can confirm service at your property.
Call to request an installation estimate. A Stratford closing problem deserves diagnosis before that decision.
Prefer to call? (203) 895-3017
The reversal point matters, but it does not prove the sensor is at fault. The door path and opener behavior should also be checked.
No. Have the cause assessed with the normal safety system in place rather than bypassing it.
A door that turns back near the floor needs more than a remote check. The team reviews sensors, door movement and opener response together.
Review the estimate, approve the work and test the full close afterward.
The point of reversal helps the team investigate sensors, resistance in the closing path and opener behavior. It is not enough to name one faulty part. A bind or obstruction along the path can change how the opener responds.
The sensors, closing path, door movement and opener response can all affect closing. Describe whether the door starts down and where it turns back. A bind or obstruction along the path can change how the opener responds.
No. The motor can be responding to a door that is heavy, binding or disconnected. The opener and moving door should be assessed together. The motor and controls should be checked with the door attached and moving.
Note the position where it catches and whether it happens in both directions. The track, rollers and door alignment are useful places for the team to check. A bind or obstruction along the path can change how the opener responds.
The price depends on the fault, parts and work required. Ask for the proposed scope and estimate after the door is assessed, before authorizing the repair. Review the estimate, approve the work and test the full close afterward.
The decision depends on the door’s condition and the fault. Ask the team to explain the repair path; if replacement is worth considering, request a separate installation estimate. Call to request an installation estimate. A Stratford closing problem deserves diagnosis before that decision.
Tell the team how far the door descends before it turns back.